AI assistants and AI agents: Recognising opportunities, mastering risks
AI is playing an increasingly important role in the competition for technological pioneering roles. Companies are increasingly using AI assistants to automate processes or answer customer enquiries via chatbots, for example. However, the first AI agents are also finding their way into our everyday lives and are designed to take over complex actions and make decisions for us as "personal assistants". These new AI helpers have many advantages - but what risks and legal issues should companies take into consideration?
